Support

Click here for our new Support Webpage! --> Help Guide for Emotional Support Animals 

 

Hours: 8am to 5pm Pacific Standard Time Monday through Friday.

 

Closed: Weekends and all Major Holidays

 

Contact Methods

 

We offer a variety of methods to reach our customer support staff. 

 

Email: Click here to submit a request such as canceling an order, updating your profile, making changes, etc. 

 

Online Chat (if available). If the offline chat is off you can still leave a message that will be sent to our support email. 

 

Phone : Please email us with your number and details of your request as most matters can be handled via email. Once received a representative will call you.