Click here for our new Support Webpage! --> Help Guide for Emotional Support Animals 


Hours: 8am to 5pm Pacific Standard Time Monday through Friday.


Closed: Weekends and all Major Holidays


Contact Methods


We offer a variety of methods to reach our customer support staff. 


Email: Click here to submit a request! 


Online Chat (if available). If the offline chat is off you can still leave a message that will be sent to our support email. 


Phone (voicemail only line) : Please call 888.316.0855. Feel free to leave a detailed voicemail and we will call you back at our earliest opportunity.